What our customers are saying - Real customers giving their honest opinions

Mark N, Seller

Helen sold our house for us in San Jose and she got us our asking price within 2 weeks. She had to deal with some very difficult situations with buyers agents and she handled it very strategically in our favor. I highly recommend Helen to sell your house for you. Excellent. Great work, especially advertising and negotiation, and handling multiple buyers at the same time. You impressed me. Thank you so much.

 

Sam V, Seller & Buyer

Helen has been our family realtor for a few years. We've worked with her for two transactions and our experiences have been nothing but first class. Helen sold our Saratoga house in 2018, she was very sincere, hard working and consistent communication from start to finish. She made it possible in short time with all details to get our house listed, from marketing plan and CMA to the carpet changing, cleaning, house preparation, inspection, staging, photography... The staging, the brochure and internet presentation by Helen were the BEST in quality and very impressive, got a great attraction to buyers. Her marketing knowledge and experience allow her to sense the change of the house market, we are happy we sold house at community high at short time in the market.
Our recent Santa Clara home purchase was no exception. I am extremely impressed not only by her positive, attentive, but in overall, her knowledge, experience and professionalism, including quick communication about everything along the way, negotiated and closed the escrow smoothly within an amazing 3 days. It was an excellent experience in every way. I am looking for the opportunity to work with Helen next time and would highly recommend Helen to anyone who is looking for a caring and knowledgeable Realtor. If you are thinking about selling or buy your house, absolutely give Helen a call. 

 

Justin Y, Buyer

Helen is absolutely amazing and gets my highest recommendation. She worked tirelessly and seemingly around the clock to help me through the process of evaluating and buying a new house, and has been incredibly responsive throughout the entire process. Helen worked hard to help me understand the process and to keep things on schedule. She is also a lovely person to work and speak with. Even beyond the buying process, Helen has considerately offered recommendations on contractors and provided suggestions on how to save money. Absolutely the best!

 

Jun W, Buyer

We just purchased our home last week and were fortunate to have Helen represent us. She is diligent, patient, resourceful! Being first time home buyers, she made us feel at ease, and worked with us through every step of the process. Helen always had our very best interest in mind. She took the time to understand our requirements, and found us a single family house with good school and neighborhood at off market . Further More, Helen has excellent communication and negotiation skills to make this a good deal and lower than our budget. she negotiated a best home warranty terms for us. At final walkthrough, Seller lost control of his tenants leaving a lot of junk around the houses, Helen negotiated with listing agent to clean the stuffs with hours for us to timely close of the escrow. Helen went beyond her responsibilities as a realtor, it was amazing that she helped us for the purchasing loan smoothly getting conditional approval within 7 days even without appraisal needed. She continued to help us even after the deal closed to help and recommend any services we need, such as rental, contractors....

 

Zheng G, Sr, Engineering Manager, Buyer

It is my great pleasure to recommend Helen. Helen recently helped my family purchase a new house in San Jose area. We chose Helen as our agent because of her professional knowledge, experience and caring attitude. She found the best property suited our needs and budget, and secured the deal in multi-bid process with lowest price possible. Most important, she demonstrated her commitment to us as her clients - always work for the best interests of her clients.

Since we started working with Helen, we realized that we made the right choice. Helen is very knowledgeable. She understands the real estate market trend, also familiar with areas and schools across the bayarea, Helen understood our need and introduced us to the properties in different areas we might be interested in, both on market and off market based on her connections and networks. She analyzed the trends of nearby recent sales and offered invaluable insight into the highly competitive local market, which ultimately helped us beat other offers to purchase the beautiful home of our dreams. Helen also gave us her insight on house inspection that might be a concern.

Helen always thinks from the client’s point of view, and negotiates for the client’s best interests and benefits. She is highly responsive, showing us properties on short notice and always available around clock for any information or questions. She responds quickly to calls, emails, and text messages, no matter how late it is, or in the middle of meals.

The most amazing part is, Helen's is also versatile, could help us shop for mortgage, and provide information on the current rates and rate trend. Helen’s help and guidance did not stop after close of escrow. Helen helps us settle down. Her connections with local services and contractors could help if you need any repair or remodel.

Through the process, we came to appreciate Helen professionalism and efficiency. Helen has a passion for what she does, and truly enjoys connecting with and helping others. From our perspective, we were her only clients. On top of all that, Helen is very nice and pleasant! These build the trust with the clients like us. Helen becomes our friend since. I could not think of a better person to walk us through this 2 months process. We trusted Helen completely with our biggest asset and glad that we did.

I would highly recommend Helen for your Silicon Valley real estate needs, whatever a property in Bay Area or mortgage. I believe Helen has the extensive knowledge, rich experience, right skills, nice personality, and professional network to represent your best interest and a smooth transaction. Helen is a definitely clear choice, and I highly recommend her without hesitate

 

Tim & Sherry S, Seller

You are really doing a fantastic job! Very complete and concise. Eye-catching.Thank you for being attentive to the details! I will continue to value your advice!.

 

Sarah G, Buyer, Software Engineer at Google

I worked with Helen He to purchase a specific home in 2016 and asked for her advice, she is an excellent source of information for first-time home-buyers such that I didn't need to consult any books or online articles throughout the home-buying process. She is also friendly, and not aggressive or pushy. She helped us get a good price on the home so I purchased it. It turned out to be an awesome choice. Also, she was quick and experienced with the whole purchase process, and so we closed the deal in about two weeks. When we inspected the home, she carefully pointed out each problem and potential problem, many of which we weren't aware of as first-time home buyers. Helen is very responsible and easy-to-get hold of. We had about 30 phone calls throughout the process and each time she picked up immediately. I would highly recommend her for both first-time and experienced home-buyers.

 

Y.Y , Buyer, QA Engineer at Riverbed Technology

Great service, what more can I say? Helen helped me bought my dream house with reasonable price at this seller's market. She also helped me get lowest interest rate home loan in the market. I strongly recommend her for any linkedin users who are looking for the houses in the bay area or do the re-fi your home

 

May Li, Realtor, Intero Real Estate Services

Helen He is always professional yet with person touch. Her attention to detail is a key ingredient to her excellent services. Always working tirelessly to assure getting the best rate for the clients within the required timeline. I had excellent experience working with Helen for purchasing a property recently. Strongly recommend!

 

Sona, Seller

Helen is supper nice, very professional and knowledgeable. Gongrats on house sold. I feel relieved

Jocelyn, Buyer

Our experience with Helen was simply the best. Helen understood our needs, and when above and beyond to make the entire process easy, comfortable, and stress-free!.

 

Sahir, Engineer at Cisco

Hello Helen,Many many thanks for all your help I am happy for that, I will do that I am already telling my friends about you. Thanks a lot

 

Charles, Software Engineer at Microsoft

I have signed all the documents today. I am so pleasant with the services you all provided to me, it is amazing one. I really appreciated what you all have done for me and make it happens

Margaret A, Bra, Manager Escrow Officer

Thanks Helen and great job! Congratulation we are now on record thank you for business"

 

Gea, C, Coldwell Banker-San Jose-Willow Glen

Thank you Helen, You did a great job! Thank you for the update. You are a great agent.

 

W. Pai, Engineering Director

Helen managed my rental house in San Jose since 2007. She helps me to manage and deposit my rental income every month while I am in Taipei. She is most trust realtor I have.

 

Z. T - Sr. Software Engineer - Medical Device

Helen's customer service skills were very attentive and she was extremely fast to return my calls whenever I called her with a question. When Helen did return my calls in an expedient manner, it did help the process flow very seamless.I would highly recommend Helen He for all of your Finance and Real Estate needs.

 

张女士

谢谢你尽心尽力的为我们做贷款!从我们刚来美国时,第一次买房,不知道如何做房屋贷款,害怕受骗,结果通过朋友介绍认识了你,你详细为我们解释买房子的注意事项,每个步骤的细节问题,一一为我们解答,会回微信快,周六周日都不休息,万分感激🙏这次我们第二次买房了,给我们做贷款.又很顺利,谢谢你!